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Bug

In an ArcGIS Online web map, the Zoom To Layer function zooms too far in and the features fall outside of the extent when there are a few attributes.

Last Published: October 18, 2018 ArcGIS Online
Bug ID Number BUG-000111921
SubmittedFebruary 23, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.4
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

The zoom levels in the ArcGIS Online map viewer are discrete and dictated by the tile levels of the basemap. The Zoom To Layer function uses the zoom level that best matches the ideal scale or extent defined by the extent of the features selected and the size of the map in the browser. Sometimes the best fit zoom level is slightly zoomed in from the ideal scale, and sometimes the best fit zoom level is slightly zoomed out from the ideal scale.

Workaround

In the Item Details page of the service, manually choose the initial extent of the layer when adding it to a web map.

Steps to Reproduce

Bug ID: BUG-000111921

Software:

  • ArcGIS Online

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