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In an ArcGIS Online Basic Viewer web application, the search functionality hangs and does not return results when an entire ArcGIS for Server map service ‘http://...../mapserver’ - not ‘http://....../mapserver/0’ is added to the web map.

Last Published: March 24, 2016 ArcGIS Online
Bug ID Number BUG-000092711
SubmittedDecember 4, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.10
Operating SystemWindows OS
Operating System Version8.1


Change the URL of the map service in Step 2 to ‘http://....../mapserver/layerID’ (eg.’http://....../mapserver/0’) and add the content layer by layer.

Steps to Reproduce

Bug ID: BUG-000092711


  • ArcGIS Online

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