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Bug

In an ArcGIS Hub site, the Download sidebar returns an API error for the CSV and Shapefile options if the setting to download data to local projections is enabled and the layer has a projection other than WGS84 Web Mercator (WKID 3857).

Last Published: April 1, 2021 ArcGIS Hub
Bug ID Number BUG-000137414
SubmittedFebruary 11, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Hub
Version found8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

Support could not reproduce the issue. If the unexpected behavior is observed consistently again, please submit a new bug and provide access to the customer site to diagnose the issue live.

Workaround

Disable the option for Local Projections on the Hub site by navigating to Settings > Data.

Steps to Reproduce

Bug ID: BUG-000137414

Software:

  • ArcGIS Hub

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