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Bug

In a disconnected environment, Track Viewer will request an external basemap from cdn.arcgis.com even if a custom basemap gallery is used for the organization, resulting in an empty basemap gallery and therefore no basemap loading within generated track views.

Portal for ArcGIS
Bug ID Number BUG-000175119
SubmittedMarch 18, 2025
Last ModifiedSeptember 8, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000175119

Software:

  • Portal for ArcGIS

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