laptop and a wrench

Bug

Improve error logging when attempting to run the Generate Service Areas tool using the ArcGIS Online Routing service without credits

Last Published: February 27, 2023 ArcGIS Pro
Bug ID Number BUG-000155265
SubmittedJanuary 20, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.9.5
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

In the 3.1 release of ArcGIS Pro, the ability to estimate credits prior to running credit-consuming tools is added and the documentation and error messaging is enhanced. In a future release, the functionality to block running solves if the user doesn't have enough credits according to the estimate and continue improving our documentation will be added. Some additional changes are set to occur on the ArcGIS Online account side that will also improve this behavior.

Workaround

Update to ArcGIS Pro 3.1 or higher.

Steps to Reproduce

Bug ID: BUG-000155265

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options