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Bug

Importing a webgisdr backup from Amazon Simple Storage Service (Amazon S3) fails when using an Identity and Access Management (IAM) role as the authentication type.

Last Published: October 1, 2022 Portal for ArcGIS
Bug ID Number BUG-000152304
SubmittedSeptember 14, 2022
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

Not reproducible in Portal for ArcGIS 11.0.

Workaround

  • Attempt the import again. This issue occurs intermittently.
  • Use an access key for authentication instead of an Identity and Access Management (IAM) role.
  • Upgrade to ArcGIS Enterprise 11.0 as it is not reproduced internally in that version.

Steps to Reproduce

Bug ID: BUG-000152304

Software:

  • Portal for ArcGIS

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