laptop and a wrench

Bug

Images with the 'Date taken' parameter populated within the metadata cause surveys to fail to publish on the Survey123 for ArcGIS website, returning an error: "Unable to publish this survey. Cannot download this image."

Last Published: October 12, 2017 ArcGIS Survey123
Bug ID Number BUG-000107380
SubmittedAugust 15, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found2.3
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusNon-Reproducible

Additional Information

The 'Date taken' parameter has no impact on image download. Closing this bug as non-reproducible.

Workaround

Convert the image to PNG which removes this bit of metadata.

Steps to Reproduce

Bug ID: BUG-000107380

Software:

  • ArcGIS Survey123

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options