| Bug ID Number |
BUG-000128500 |
| Submitted | February 7, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 7.4 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Non-Reproducible
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
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Additional Information
This issue is fixed in the new version of the Attachment Viewer app, which is part of the suite of apps that are migrated over to use the new app configuration experience. The suggested workflow for this issue is to create a new Attachment Viewer app and use the same web map and data.
The new and updated app configuration experience launches where the same configuration choices in the new app can be made as set in the older version. Refer to this blog: https://www.esri.com/arcgis-blog/products/arcgis-online/announcements/whats-new-in-configurable-apps-june-2020-introducing-the-new-app-configuration/ for more details about this new app configuration experience and the migration of certain apps over to it.
Workaround
Leave the pop-up in the default state without turning off and on the fields.
Steps to Reproduce