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Bug

Images and pop-ups with a relationship class do not load in Attachment Viewer when turning off fields in the web map.

Last Published: September 23, 2020 ArcGIS Online
Bug ID Number BUG-000128500
SubmittedFebruary 7, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found7.4
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

This issue is fixed in the new version of the Attachment Viewer app, which is part of the suite of apps that are migrated over to use the new app configuration experience. The suggested workflow for this issue is to create a new Attachment Viewer app and use the same web map and data. The new and updated app configuration experience launches where the same configuration choices in the new app can be made as set in the older version. Refer to this blog: https://www.esri.com/arcgis-blog/products/arcgis-online/announcements/whats-new-in-configurable-apps-june-2020-introducing-the-new-app-configuration/ for more details about this new app configuration experience and the migration of certain apps over to it.

Workaround

Leave the pop-up in the default state without turning off and on the fields.

Steps to Reproduce

Bug ID: BUG-000128500

Software:

  • ArcGIS Online

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