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Bug

Image services prevent offline map areas from being downloaded in ArcGIS Collector and ArcGIS Field Maps - limitation is undocumented.

Last Published: September 22, 2021 ArcGIS Field Maps
Bug ID Number BUG-000137514
SubmittedFebruary 17, 2021
Last ModifiedAugust 20, 2024
Applies toArcGIS Field Maps
Version found20.2.0
Operating SystemWindows OS
Operating System Version10.0
Version FixedField Maps October 2023 release
StatusFixed

Workaround

  • Do not use an image service in the web map it is intended to take the map offline on an iOS or Android mobile device.
  • Use a Windows device with ArcGIS Pro 2.7 (or higher) installed to carry out offline workflows.

Steps to Reproduce

Bug ID: BUG-000137514

Software:

  • ArcGIS Field Maps

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