laptop and a wrench

Bug

Image Server on Windows 2008 will not communicate if the "External IP Address" parameter for the Image Service Provider is not populated.

Last Published: August 25, 2014 ImageServer
Bug ID Number NIM053926
SubmittedFebruary 9, 2010
Last ModifiedJune 5, 2024
Applies toImageServer
Version found9.3.1
Operating SystemWindows OS
Operating System Version2008
StatusNon-Reproducible

Additional Information

No Public Explanation

Workaround

In Image Server Manager, provide the "External IP Address" in the Image Service Provider and restart the provider.Services can now be added in ArcMap.ArcGIS Server managed image services will now start.This field is not necessary on an identically configured Image Server using Windows Server 2003.

Steps to Reproduce

Bug ID: NIM053926

Software:

  • ImageServer

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options