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Bug

If users are not signed in before downloading the trial version in the ArcGIS Marketplace application, users are taken to the purchasing page, instead of the page to download the trial version.

Last Published: August 10, 2017 ArcGIS Online
Bug ID Number BUG-000106203
SubmittedJune 29, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.1
Operating SystemN/A
Operating System VersionN/A
Version Fixed5.2
StatusFixed

Workaround

Log in to an ArcGIS Online Organizational account before attempting to request a free trial.

Steps to Reproduce

Bug ID: BUG-000106203

Software:

  • ArcGIS Online

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