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Bug

If user profile photos are unavailable on disk, the Edit Profile screen does not allow users to replace their photo.

Last Published: June 27, 2019 Portal for ArcGIS
Bug ID Number BUG-000122663
SubmittedMay 29, 2019
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.7
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

The userinfo folder is present in normal circumstances. Aside from BUG-000122662, there are no known situations where it is removed.

Workaround

Copy the folder \arcgisportal\content\items\userinfo from System A to System B and the functionality is restored.

Steps to Reproduce

Bug ID: BUG-000122663

Software:

  • Portal for ArcGIS

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