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Bug

If the Web GIS Disaster Recovery (WebGISDR) tool backup is in Amazon S3, downloading it during a restore may never complete.

ArcGIS Enterprise
Bug ID Number BUG-000168556
SubmittedJune 24, 2024
Last ModifiedDecember 2, 2025
Applies toArcGIS Enterprise
Version foundN/A
Operating SystemWindows Server
Operating System VersionN/A
Version Fixed11.4
StatusFixed

Workaround

  • For backups, set the backup provider to FileSystem and upload manually using the AWS CLI.
  • For restores, set the backup provider to FileSystem and download the backup into the BACKUP_LOCATION path before restoring.

Steps to Reproduce

Bug ID: BUG-000168556

Software:

  • ArcGIS Enterprise

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