laptop and a wrench

Bug

If the Program Files of ArcGIS GeoAnalytics Server are installed on any drive other than C drive in Windows (specifically any drive without NTFS 8.3 Name creation enabled), GeoAnalytics fails in Portal for ArcGIS.

Last Published: April 24, 2018 ArcGIS GeoAnalytics Server
Bug ID Number BUG-000106751
SubmittedJuly 20, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS GeoAnalytics Server
Version found10.5
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.6
StatusFixed

Workaround

Reinstall the ArcGIS server on the C drive or on a drive with NTFS 8.3 Name creation enabled.orAssuming the ArcGIS server is the only entry in the Program Files on that drive:1. Stop the ArcGIS Server Windows Service.2. Rename the Program Files folder on the drive. 3. Create a new Program Files folder.4. Move all of the content from the old Program files folder to the new.

Steps to Reproduce

Bug ID: BUG-000106751

Software:

  • ArcGIS GeoAnalytics Server

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