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Bug

If the primary site administrator account's password is changed after HTTPS is enabled, ArcGIS Server fails to start.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM080830
SubmittedMay 15, 2012
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found10.1
Version Fixed10.1
StatusFixed

Workaround

1. Shutdown the ArcGIS Server process2. In a Web Browser open the ArcGIS Server help. Navigate to the topic Administering ArcGIS for Server > Securing your ArcGIS Server Site > Configuring ArcGIS Server to be secure > Managing users and roles > Resetting a forgotten password.3. Following the instructions in the "Resetting the primary site administrator's password" section, change the password for the primary site administrator back to the previous value.4. Start ArcGIS Server.

Steps to Reproduce

Bug ID: NIM080830

Software:

  • No Product Found

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