laptop and a wrench

Bug

If the portal fullName, firstname, lastname, or username starts or ends in a space, ArcGIS Drone2Map crashes upon launch.

ArcGIS Drone2Map
Bug ID Number BUG-000166743
SubmittedApril 15, 2024
Last ModifiedJuly 16, 2025
Applies toArcGIS Drone2Map
Version found2023.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.4
StatusFixed

Workaround

Update the user account to no longer qualify for the defect triggers.

Steps to Reproduce

Bug ID: BUG-000166743

Software:

  • ArcGIS Drone2Map

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