laptop and a wrench

Bug

If the IP address of the host-name specified for the LDAP URL becomes unavailable or changes, LDAP users are no longer able to sign in to Portal for ArcGIS.

Last Published: November 28, 2017 Portal for ArcGIS
Bug ID Number BUG-000109736
SubmittedNovember 22, 2017
Last ModifiedFebruary 15, 2023
Applies toPortal for ArcGIS
Version found10.5.1
Operating SystemUbuntu Linux
Operating System Version16.04 64 Bit
StatusIn Product Plan

Workaround

Restart Portal for ArcGIS to obtain the new IP address of the LDAP URL hostname.

Steps to Reproduce

Bug ID: BUG-000109736

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options