Bug
If the first attempt to download a Student Evaluation Edition piece of software fails and a second attempt is tried, it will be prevented by the following error: The Authorization Number (EVAXXXXXXXXX) that you entered is either invalid or has already been used.
| Bug ID Number | NIM072643 |
|---|---|
| Submitted | September 14, 2011 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.0 |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
Have the client go to the <a href="http://www.esri.com" target="_blank">http://www.esri.com</a> website and follow the links to download the software through the 60-day trial, but make sure to inform the client to use their 365-day EVA number.Steps to Reproduce
Bug ID: NIM072643
Software:
- ArcGIS for Desktop
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App