laptop and a wrench

Bug

If the deauthorization process fails due to the internet not being available when using the 'online' method, the licenses that are being deauthorized are lost.

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM081234
SubmittedMay 30, 2012
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System VersionXP
Version Fixed10.1
StatusFixed

Additional Information

This issue is fixed in 10.1

Workaround

Contact Esri Customer service to have the lost licenses reset.

Steps to Reproduce

Bug ID: NIM081234

Software:

  • ArcGIS for Desktop

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