laptop and a wrench


If SSL is enabled in an organization attempting to geocode in ArcMap, the attempt fails.

Last Published: March 4, 2016 ArcGIS for Desktop
Bug ID Number BUG-000086644
SubmittedApril 3, 2015
Last ModifiedNovember 24, 2020
Applies toArcGIS for Desktop
Version found10.2.1
Version Fixed10.4.0


Disable SSL. - or - Create direct connection to GIS Server by accessing the service from: In Catalog make the connection, enter credentials, and add the 'World' locator to arcmap to geocode successfully even with SSL enabled. (This is for 10.x versions before 10.4).

Steps to Reproduce

Bug ID: BUG-000086644


  • ArcGIS for Desktop

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic