laptop and a wrench


If Secure Sockets Layer (SSL) is enabled in an organizational account, adding premium content in ArcMap causes ArcMap to fail.

Last Published: May 26, 2015 ArcGIS Online
Bug ID Number BUG-000086652
SubmittedApril 3, 2015
Last ModifiedNovember 24, 2020
Applies toArcGIS Online
Version found3.7
StatusIn Review


There are two options, *Disabling SSL helps resolve the issue. *Adding a GIS Server connection to the landscape server which is dependent on the organization and can be found from the self call in Fiddler tool all the way up to landscape 5. e.g.:

Steps to Reproduce

Bug ID: BUG-000086652


  • ArcGIS Online

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