If Secure Sockets Layer (SSL) is enabled in an organizational account, adding premium content in ArcMap causes ArcMap to fail.
Last Published: May 26, 2015ArcGIS Online
Bug ID Number
BUG-000086652
Submitted
April 3, 2015
Last Modified
June 5, 2024
Applies to
ArcGIS Online
Version found
3.7
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate
Workaround
There are two options,
*Disabling SSL helps resolve the issue.
*Adding a GIS Server connection to the landscape server which is dependent on the organization and can be found from the self call in Fiddler tool all the way up to landscape 5.
e.g.:
http://landscape3.arcgis.com/arcgis/services