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If parentheses are used in the name given to a cache directory in ArcGIS Server Manager, the cache directory path breaks in the admin endpoint, and the server is unable to use that directory.

Last Published: August 2, 2018 ArcGIS for Server
Bug ID Number BUG-000089402
SubmittedJuly 29, 2015
Last ModifiedJune 1, 2022
Applies toArcGIS for Server
Version found10.3.1
Operating SystemWindows OS
Operating System Version2012 64 Bit
Version Fixed10.4


1. Delete the cache directory from ArcGIS Server Manager.2. Add the directory to ArcGIS Server Manager without parentheses in the name.3. Restart the ArcGIS for Server service.

Steps to Reproduce

Bug ID: BUG-000089402


  • ArcGIS for Server

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