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Bug

If no licenses are available in ArcGIS Online, the license page is blank instead of showing 0 licenses available.

Last Published: December 27, 2018 ArcGIS Online
Bug ID Number BUG-000118350
SubmittedNovember 21, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found6.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is fixed as a result of ArcGIS Online 6.4 update.

Workaround

Convert the license back to named user. 

Steps to Reproduce

Bug ID: BUG-000118350

Software:

  • ArcGIS Online

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