laptop and a wrench

Bug

If attachments are enabled and then disabled on a hosted feature service in ArcGIS Online, and a new map is created for use in the Collector for ArcGIS app, attempting to sync offline edits using Collector for ArcGIS (Windows) displays the following message, "Error code '500': 'Unable to synchronize replica.' Sync replica internal error."

Last Published: May 30, 2016 ArcGIS Collector
Bug ID Number BUG-000096678
SubmittedMay 24, 2016
Last ModifiedApril 2, 2025
Applies toArcGIS Collector
Version found10.3.7
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue will not be addressed in the current release cycle. If the issue persists, contact Esri Support Services.

Workaround

Publish a new hosted feature service without attachments.

Steps to Reproduce

Bug ID: BUG-000096678

Software:

  • ArcGIS Collector

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