Bug
If ArcGIS Desktop 10.0 is on the same machine, CityEngine 2012.1 authorization fails with the following error: 7109:Invalid activation ID: <authorization number>.
| Bug ID Number | NIM085524 |
|---|---|
| Submitted | October 9, 2012 |
| Last Modified | April 28, 2025 |
| Applies to | ArcGIS CityEngine |
| Version found | 10.0 |
| Operating System | Windows OS |
| Operating System Version | 7 |
| Version Fixed | 10.2 |
| Status | Fixed |
Description
CityEngine 2012.1 authorization fails with the following error if ArcGIS Desktop 10.0 is present on the same machine:
Error:
"7109:Invalid activation ID: <authorization number>"
Cause
This error can occur when installing CityEngine 2012.1 on a system that has ArcGIS Desktop 10.0 installed.Workaround
Note: The bin folder location may vary based upon the installation path used.
- Go to Start > All Programs > Accessories > Command Prompt.
- For 32-bit installations: At the command prompt type:
cd C:\program files (x86)\esri\cityengine\bin
- For 64-bit installations: At the command prompt type:
cd C:\program files\esri\cityengine\bin
- Run softwareauthorization.exe by typing the following command:
softwareauthorization.exe –s –lif *.prvc –ver 10.1 –verbose
This brings up the Software Authorization Wizard and allows the user to complete authorization.
Steps to Reproduce
Bug ID: NIM085524
Software:
- ArcGIS CityEngine
Get notified when the status of a bug changes
Related Information
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App