laptop and a wrench

Bug

If ArcGIS Data Store is installed on any drive but C: drive in Windows (specifically any drive without NTFS 8.3 Name creation enabled), configuring the tile cache functionality in Datastore fails.

Last Published: May 10, 2017 Portal for ArcGIS
Bug ID Number BUG-000103735
SubmittedMarch 16, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.5
Operating SystemWindows OS
Operating System Version7
Version Fixed10.6.1
StatusFixed

Workaround

Either install the ArcGIS Data Store on C: drive and point the data location to another drive or enable NTFS 8.3 name creation on the drive in question, or ensure the installation path on the non-C: drive does not contain spaces.

Steps to Reproduce

Bug ID: BUG-000103735

Software:

  • Portal for ArcGIS

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