Bug
If an ArcGIS Server Web Adaptor for Java on Linux starts up before the ArcGIS Server is up, the ArcGIS Web Adaptor is not be able to connect to the ArcGIS Server and returns the error “Could not access any GIS Server machines. Please contact your system administrator." To resolve this issue, restart the ArcGIS Server Web Adaptor for Java or rerun the configurewebadaptor.sh.
| Bug ID Number | BUG-000090303 |
|---|---|
| Submitted | August 26, 2015 |
| Last Modified | August 6, 2025 |
| Applies to | ArcGIS for Server |
| Version found | 10.3.1 |
| Operating System | Red Hat Enterprise Linux |
| Operating System Version | 6.4 64 Bit |
| Version Fixed | 10.7 |
| Status | Fixed |
Workaround
Add a delay to the start of the Apache Tomcat web server upon reboot of the machine to prevent it from starting before ArcGIS for Server.For example in Red Hat Enterprise Linux (RHEL), remove Apache Tomcat from startup if it is set to start automatically by using the following command, chkconfig tomcat7 off.Then, add the following lines to /etc/rc.local to start Tomcat after other init scripts have run, enter the command given:#wait a minutesleep 60#path to whevere tomcat startup.sh lives/opt/tomcat/bin/startup.shSteps to Reproduce
Bug ID: BUG-000090303
Software:
- ArcGIS for Server
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App