Bug ID Number |
BUG-000158016 |
Submitted | May 2, 2023 |
Last Modified | January 29, 2025 |
Applies to | Portal for ArcGIS |
Version found | 10.9.1 |
Operating System | Windows OS |
Operating System Version | N/A |
Status | In Product Plan
The issue has been added to the development team's backlog. The goal for issues with this status is to address them in a near-term release (next release or two). Check the issue's Additional Information or Alternate Solution section to see if there is helpful information until it can be fully addressed.
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Workaround
User outlined workaround as follows:
- In the backup there was a cache folder registered for this share here \\gs-int-otc2-t04.sbb.ch\ArcGISPortalCache”. On the new server “gi-pos-azu1-t01.sbb.ch” we’ve created a folder “ArcGISPortalCache” and shared this for the domain user the arcgis server service is running on.
- Then we added on the new server a host file entry (c:\windows\system32\drivers\ets\hosts) with IP of the new server but name of the old server “gs-int-otc2-t04.sbb.ch”.
- Then we added the following registry keys to fake the share:
- New-ItemProperty -Path HKLM:SYSTEM\CurrentControlSet\Services\lanmanserver\parameters -Name OptionalNames -PropertyType MultiString -Value gs-int-otc2-t04 -Force
- New-ItemProperty -Path HKLM:SYSTEM\CurrentControlSet\Services\lanmanserver\parameters -Name DisableStrictNameChecking -PropertyType DWord -Value 1 -Force
- New-ItemProperty -Path HKLM:SYSTEM\CurrentControlSet\Services\lanmanserver\parameters -Name DisableLoopBackCheck -PropertyType DWord -Value 1 -Force
- New-ItemProperty -Path HKLM:SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0 -Name BackConnectionHostNames -PropertyType MultiString -Value gs-int-otc2-t04 -Force
- Then we rebooted the server. After that, calling \\gs-int-otc2-t04.sbb.ch\ArcGIPortalCache in the windows explorer, the share is resolved to the share on the new server “gi-pos-azu1-t01.sbb.ch”.
- With this workaround the copy process during ImportSite is no longer interrupted.
- After the restore with the webgisdr, we changed the physical path of this share in the cache directories and then deleted the share, the host file entry and the registry keys.
Steps to Reproduce