Bug
If a Portal for ArcGIS and standalone ArcGIS Server are hosted on the same web server and there are duplicate built-in accounts in both the portal and server, adding a secured service to the portal results in a login loop.
| Bug ID Number | BUG-000168344 |
|---|---|
| Submitted | June 13, 2024 |
| Last Modified | June 24, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 11.3 |
| Operating System | Windows Server |
| Operating System Version | 2022 |
| Status | In Review |
Workaround
- Ensure that the passwords for the built-in portal account and the built-in server account do not match.
- Alternatively, use a different server account to connect to the service that doesn't have credentials that match a portal built-in account.
Steps to Reproduce
Bug ID: BUG-000168344
Software:
- Portal for ArcGIS
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