laptop and a wrench

Bug

If a basemap contains a layer from a dynamic map service that is not in the Web Mercator Auxiliary Sphere coordinate system, and then opened in a web application, upon switching the basemap, then switching back, the basemap layer from the dynamic map service is no longer be visible.

Last Published: January 11, 2017 ArcGIS Online
Bug ID Number BUG-000101622
SubmittedDecember 20, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.4
Operating SystemN/A
StatusKnown Limit

Additional Information

This is a known issue with the 3.x version of the Basemap Gallery. All basemaps in the gallery have to be in the same spatial reference.

Workaround

When publishing the map service, change the data frame coordinate system to Web Mercator Auxiliary Sphere.

Steps to Reproduce

Bug ID: BUG-000101622

Software:

  • ArcGIS Online

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