laptop and a wrench

Bug

Identity-H (CID) font encoding is applied to a .pdf export when smart quotes are present in the text, causing the text to be unsearchable in Adobe Reader. This behavior occurs when the text is pasted into the layout view, or inserted as an object (Insert > Object) from an MS Word document.

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number NIM079093
SubmittedMarch 15, 2012
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System VersionXP
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Delete any quotes or apostrophes in the text and re-type them in the text box in ArcMap.For an inserted object from MS Word, disable the smart quotes option and set to straight quotes. The link below provides instructions for each MS Office product. <a href="http://office.microsoft.com/en-us/word-help/change-curly-quotes-to-straight-quotes-and-vice-versa-HA010173242.aspx" target="_blank">http://office.microsoft.com/en-us/word-help/change-curly-quotes-to-straight-quotes-and-vice-versa-HA010173242.aspx</a>

Steps to Reproduce

Bug ID: NIM079093

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options