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Bug

Identical map caches that have different DPIs are not being recognized as having matching scale levels.

Last Published: August 25, 2014 ArcGIS Server (.NET)
Bug ID Number NIM038923
SubmittedOctober 1, 2008
Last ModifiedApril 28, 2025
Applies toArcGIS Server (.NET)
Version found9.3
Operating SystemWindows OS
Operating System Version2003
StatusWill Not Be Addressed

Additional Information

No Public Explanation

Workaround

Create the cached map services with the same settings. Same scale levels, coordinate system, extent and DPI. Define the Primary Map Resource as one of the cached map services and it should only use the scale levels from one cached map service.

Steps to Reproduce

Bug ID: NIM038923

Software:

  • ArcGIS Server (.NET)

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