laptop and a wrench

Bug

Hosting a web application in Internet Information Services (IIS) but authenticating through ArcGIS Online returns the error message, "The webpage you are viewing is trying to close the tab. Do you want to close this tab?" when accessing in Internet Explorer or Microsoft Edge.

Last Published: November 3, 2020 ArcGIS Online
Bug ID Number BUG-000127957
SubmittedJanuary 15, 2020
Last ModifiedJanuary 29, 2025
Applies toArcGIS Online
Version found7.4
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue was not reproducible in-houseĀ and will not be addressed at this time. If the issue persists, contact Esri Support Services.

Workaround

Utilize Google Chrome or Firefox browser.

Steps to Reproduce

Bug ID: BUG-000127957

Software:

  • ArcGIS Online

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