| Bug ID Number |
BUG-000137143 |
| Submitted | February 1, 2021 |
| Last Modified | March 3, 2026 |
| Applies to | Portal for ArcGIS |
| Version found | 10.8.1 |
| Operating System | Windows OS |
| Operating System Version | 2019 64 Bit |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
In ArcGIS Enterprise 10.9.x, the visible range slider is available for hosted tile layers published from ArcGIS Pro rather than TPKX files. In ArcGIS Enterprise 11.x and later, the issue has been resolved, and the visible range slider can be seen when publishing from TPKX files.
Workaround
Publish the hosted tile layer directly from ArcGIS Pro instead of using a TPKX file.
Steps to Reproduce