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Bug

Hosted items become inaccessible after applying the ArcGIS Server 2023 Security Update Patch 1 when ArcGIS Workflow Manager is configured on the hosting ArcGIS Server.

Portal for ArcGIS
Bug ID Number BUG-000162704
SubmittedNovember 3, 2023
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

When ArcGIS Server patches are applied, the ArcGIS Workflow Manager service is stopped and must be manually restarted after the patch is applied. Restarting the ArcGIS Workflow Manager service resolves the defective behavior described in this bug. A related defect, BUG-000156969, has been resolved as of version 11.1 to ensure an ArcGIS Server deployment configured with ArcGIS Workflow Manager continues to be available for other requests when the ArcGIS Workflow Manager service is stopped.

Workaround

When ArcGIS Server patches are applied, the ArcGIS Workflow Manager service is stopped and must be manually restarted after the patch is applied. Restarting the ArcGIS Workflow Manager service resolves the defective behavior described in this bug. 

A related defect, BUG-000156969, has been resolved as of version 11.1 to ensure an ArcGIS Server deployment configured with ArcGIS Workflow Manager continues to be available for other requests when the ArcGIS Workflow Manager service is stopped.

Steps to Reproduce

Bug ID: BUG-000162704

Software:

  • Portal for ArcGIS

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