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Bug

Hosted imagery layer publishes successfully but fails to function after publishing.

Portal for ArcGIS
Bug ID Number BUG-000181212
SubmittedNovember 24, 2025
Last ModifiedNovember 28, 2025
Applies toPortal for ArcGIS
Version found11.5
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

Manually remove the extra string in the esriinfo.xml file. After the removal, the service loads successfully.

Steps to Reproduce

Bug ID: BUG-000181212

Software:

  • Portal for ArcGIS

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