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Bug

High-quality image is compressed when added as a local upload into the Image widget in ArcGIS Experience Builder.

Last Published: November 12, 2020 ArcGIS Online
Bug ID Number BUG-000135318
SubmittedNovember 11, 2020
Last ModifiedAugust 5, 2025
Applies toArcGIS Online
Version found8.3
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

This behavior is a new feature implemented in ArcGIS Online 8.3 to improve app performance. Use the workaround by URL to display high-quality images.

Workaround

Host the high-quality image on a web server, and add the image using the URL option.

Steps to Reproduce

Bug ID: BUG-000135318

Software:

  • ArcGIS Online

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