BUG-000162399 for ArcGIS GIS Server

Bug ID Number	BUG-000162399
Submitted	October 26, 2023
Last Modified	June 5, 2024
Applies to	ArcGIS GIS Server
Version found	10.7.1
Operating System	Windows Server
Operating System Version	2022
Status	As Designed

Additional Information

The format of the etc/hosts file is publicly defined. The requirement is that the hostname must be terminated with an alphanumeric value (refer to https://man7.org/linux/man-pages/man5/hosts.5.html for additional information), and thus, a period is not a legal terminating character. The best solution is for users to comply with the requirements of the hosts file specification.

Workaround

Prior to installing ArcGIS Server, create an etc or hosts file on the machine hosting ArcGIS Server and map the IP address of the machine to itself (the FQDN) without the trailing dot.

For example, 127.0.0.1 hostname.domain.com.

Additionally, the file hostname.properties (<Server installation directory>\framework\etc) can be edited to reflect 'hostname=interface.domain.com' without the trailing dot.

Then, stop the ArcGIS Server service, rename the certificate folder (<Server installation directory>\framework\etc\certificates), and start the service again. A new folder is created with a correctly configured SelfSignedCertificate.