Getting graphics server error when attempting to print a 3d profile graph or chart created from graph wizard.
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM001869
Submitted
March 30, 2006
Last Modified
April 2, 2025
Applies to
No Product Found
Version found
9.1
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Description
When printing a chart or graph in ArcMap, the following error may occur:
"Graphics Server: GSW32.exe Application Error".
Cause
'Microsoft Office Document Image Writer' is set as the default printer.
Workaround
The 'Microsoft Office Document Image Writer' is a virtual printer. Follow the instructions below to change the default printer.
Go to Start > Settings > Printers.
Right-click to select a printer other than the 'Microsoft Office Document Image Writer' in the list.
Select 'Set as Default Printer'. Close dialog box.