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Bug

Getting graphics server error when attempting to print a 3d profile graph or chart created from graph wizard.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM001869
SubmittedMarch 30, 2006
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found9.1
StatusWill Not Be Addressed

Description

When printing a chart or graph in ArcMap, the following error may occur:

"Graphics Server: GSW32.exe Application Error".

Cause

'Microsoft Office Document Image Writer' is set as the default printer.

Workaround

The 'Microsoft Office Document Image Writer' is a virtual printer. Follow the instructions below to change the default printer.

  1. Go to Start > Settings > Printers.
  2. Right-click to select a printer other than the 'Microsoft Office Document Image Writer' in the list.
  3. Select 'Set as Default Printer'. Close dialog box.

Steps to Reproduce

Bug ID: NIM001869

Software:

  • No Product Found

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