Bug
Geocoding returns zero matches in ArcGIS Online when using ArcGIS Server geocode services referenced over HTTPS protocol with Transport Layer Security (TLS) 1.2 enabled on the web server.
| Bug ID Number | BUG-000108794 |
|---|---|
| Submitted | October 13, 2017 |
| Last Modified | August 8, 2024 |
| Applies to | ArcGIS Online |
| Version found | 5.2 |
| Operating System | Windows OS |
| Operating System Version | 7 |
| Status | Non-Reproducible |
Additional Information
This issue is non-reproducible. If this issue occurs, contact Esri Support Services, as additional information is needed for further investigation.Workaround
Geocode using services referenced over HTTP protocol.Enable SSL 3.0, TLS 1.0, TLS 1.1, and TLS 1.2 protocols on the web server. There may be other SSL/TLS protocol combination that also allow successful HTTPS geocoding to be performed. <a href="https://www.nartac.com/Products/IISCrypto" target="_blank">https://www.nartac.com/Products/IISCrypto</a>Steps to Reproduce
Bug ID: BUG-000108794
Software:
- ArcGIS Online
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