laptop and a wrench

Bug

Generating a print preview will fail with the error 'Unable to connect to Server' if the map contains multiple services and includes a cached ArcGIS Server Local service.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM039890
SubmittedNovember 5, 2008
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.3
StatusDuplicate

Additional Information

NIM039891

Workaround

KB35789<a href="http://support.esri.com/index.cfm?fa=knowledgebase.techarticles.articleShow&d=35789" target="_blank">http://support.esri.com/index.cfm?fa=knowledgebase.techarticles.articleShow&d=35789</a>Change the connection type used to access the cached map service(s). Use Manager or Visual Studio to remove the existing cached ArcGIS Server Local map service and add it back again using an ArcGIS Server Internet connection.

Steps to Reproduce

Bug ID: NIM039890

Software:

  • No Product Found

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options