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Bug

Full Motion Video 1.3.2 geoprocessing tools fail with "background server threw an exception" or "Error 000816: The tool is not valid" if 64-bit background processing is installed on ArcMap 10.4.1, 10.5, 10.5.1

Last Published: February 8, 2018 ArcGIS for Desktop
Bug ID Number BUG-000110357
SubmittedDecember 21, 2017
Last ModifiedDecember 12, 2024
Applies toArcGIS for Desktop
Version found10.5.1
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Uncheck background processing in Geoprocessing Options, or uninstall background processing.

Steps to Reproduce

Bug ID: BUG-000110357

Software:

  • ArcGIS for Desktop

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