BUG-000127923 for Portal for ArcGIS

Bug ID Number	BUG-000127923
Submitted	January 14, 2020
Last Modified	June 5, 2024
Applies to	Portal for ArcGIS
Version found	10.7.1
Operating System	N/A
Operating System Version	N/A
Status	Known Limit

Additional Information

This bug is a user error. The published service from the excel file shows the date and time values correctly. In the video, the user checked the date field values in the Portal home app Data tab, the date and time shown here in the home app are based on the timezone set on user system or browser settings. To get the correct values in the home app, ensure the system time zone is set correctly. For example, if time is set to PST, the values shown are in PST. The best place to look for the correct values is to go to server rest (https:///server/rest/services/Hosted/test/FeatureServer/0/query) and query the service to see the fields and their values. Here the date and time are shown in an epoch time format. The user needs to use an epoch converter to convert it into to GMT time. Refer to https://www.epochconverter.com/ for more information. The CSV time values correct to the user. The Date field was not recognized by the server because it is an unsupported format. The field type is identified as a string and the values are retained. The user thought this is the expected behavior. Check the field type in the server rest page of the service. This is actually a limitation for CSV format, the date fields are only identified when it is in a certain format, any other format of the date, for example, if it is danish style local format, it is taken as a string field and no conversion is applied while publishing. Documentation for reference: https://enterprise.arcgis.com/en/portal/latest/use/csv-gpx.htm#DATE