laptop and a wrench

Bug

For a notebook item with a custom thumbnail, if the notebook has been open for longer than 30 minutes, saving the notebook fails with the following error message, "The specific thumbnail file is not supported" returned.

ArcGIS GIS Server
Bug ID Number BUG-000162489
SubmittedOctober 30, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found11.0
Operating SystemWindows Server
Operating System VersionN/A
Version Fixed11.2
StatusFixed

Steps to Reproduce

Bug ID: BUG-000162489

Software:

  • ArcGIS GIS Server

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