laptop and a wrench

Bug

In ArcGIS Online, the font becomes degraded when printing a tile map service with annotation using the Print widget.

Last Published: March 16, 2018 ArcGIS Online
Bug ID Number BUG-000112389
SubmittedMarch 14, 2018
Last ModifiedNovember 24, 2025
Applies toArcGIS Online
Version found5.4
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

This issue is unable to be addressed within the current product life cycle. If the issue continues with map services published from ArcGIS Pro to a supported release of ArcGIS Enterprise, contact Esri Support Services.

Steps to Reproduce

Bug ID: BUG-000112389

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options