laptop and a wrench

Bug

Following July 31, 2025, the ConnectEd subscription members receive "The number of licenses assigned to users exceeds the number of licenses available in your organization." or "An unknown error has occurred." when signing into ArcGIS Pro.

ArcGIS Online
Bug ID Number BUG-000178520
SubmittedAugust 6, 2025
Last ModifiedAugust 12, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemN/A
Operating System VersionN/A
Version FixedN/A
StatusFixed

Additional Information

This issue was fixed on August 6th, 2025.

Steps to Reproduce

Bug ID: BUG-000178520

Software:

  • ArcGIS Online

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