laptop and a wrench


Filling out the Add Item form in Portal from bottom to top instead of all the fields from the top to bottom, returns the message, "Valid service credentials not fully specified," although the credentials are in the field.

Last Published: October 16, 2015 Portal for ArcGIS
Bug ID Number BUG-000086742
SubmittedApril 8, 2015
Last ModifiedFebruary 14, 2023
Applies toPortal for ArcGIS
Version found10.3
Version Fixed10.4


Clicking through the dialog box in order from top-to-bottom processes the information correctly. The issue only comes up if the radio button for 'Store Credentials with service item. Do not prompt for authentication' is selected. Update the credentials afterwards, and click Add Item.

Steps to Reproduce

Bug ID: BUG-000086742


  • Portal for ArcGIS

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic