File Menu ArcGIS Online objects within ArcMap do not respect proxy values. Any organization with traffic forced through a proxy will not be able to use the "Sign In...", "Add Data", or "ArcGIS Online..." objects. Affected clients may crash or hang when performing any operations associated with the File menu.
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM057271
Submitted
May 12, 2010
Last Modified
April 2, 2025
Applies to
No Product Found
Version found
10.0 Beta
Version Fixed
10.1
Status
Fixed
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Workaround
1. Apply ArcGIS Desktop 10.0 SP12. Open <a href="http://www.arcgis.com/home/group.html?owner=esri&title=ArcGIS%20Online%20Basemaps" target="_blank">http://www.arcgis.com/home/group.html?owner=esri&title=ArcGIS%20Online%20Basemaps</a>3. Identify the desired basemap; Select Open > Open in ArcGIS Desktop 10.(See attached powerpoint presentation)