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Bug

Features in a KMZ file exported from a hosted feature layer in ArcGIS Online display near 0,0 coordinates when accessed in ArcGIS Earth and ArcGIS Pro.

ArcGIS Online
Bug ID Number BUG-000162385
SubmittedOctober 26, 2023
Last ModifiedJune 1, 2025
Applies toArcGIS Online
Version foundOct 2023
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedPlanned Release Date: Q4 2023
StatusFixed

Additional Information

This is supposedly resolved now. If there are still problems with exported KMLs from older hosted feature layers, try this workaround to refresh the service: Enable editing on the hosted feature layer and save (disabling editing afterwards is possible).

Steps to Reproduce

Bug ID: BUG-000162385

Software:

  • ArcGIS Online

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