Bug
Failure to publish in ArcGIS Pro 1.2 returns the error, "Unable to acquire a license from the licensing Portal” when using named user licensing from Portal for ArcGIS and named user icensing with ArcGIS License Manager 10.3 or 10.3.1 version.
| Bug ID Number | BUG-000096969 |
|---|---|
| Submitted | June 8, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Pro |
| Version found | 1.2 |
| Operating System | Windows OS |
| Operating System Version | 7.0 64 Bit |
| Status | Known Limit |
Additional Information
Starting at ArcGIS Pro 1.2, ArcGIS License Manager must be at version 10.4 or later to license ArcGIS Pro regardless of the version of Portal for ArcGIS. http://server.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm#ESRI_SECTION1_B534D464350F43FDA277B746F1E6EF36Workaround
Workaround 1: Upgrade the License Manager hosting named user Pro Licenses to version 10.4 or 10.4.1. The portal.josn file may need to be reimported. This is explained in step 19 of the following link:<a href="http://server.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm#ESRI_SECTION1_B534D464350F43FDA277B746F1E6EF36" target="_blank">http://server.arcgis.com/en/portal/latest/administer/windows/configure-arcgis-pro-licenses.htm#ESRI_SECTION1_B534D464350F43FDA277B746F1E6EF36</a>Workaround 2: Uninstall ArcGIS Pro 1.2 and install ArcGIS Pro 1.1.Steps to Reproduce
Bug ID: BUG-000096969
Software:
- ArcGIS Pro
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